For items available for immediate purchase, you may select from the following shipping services. Delivery timing is estimated from the time your order is shipped, not when it is placed.

At the moment we only ship to Belgium and The Netherlands.

Shipping costs:

Belgium (Bpost): €8,05

The Netherlands: € 9,60

You will receive a shipping confirmation email with delivery details and track & trace once your order has been delivered to the courier. We are not responsible for any unanticipated delays beyond our control.

All orders are processed Monday through Friday, excluding holidays. Deliveries are made Monday through Saturday.

We accept the following forms of payment:

• Bancontact
• IDeal
• Paypal
• S€PA

HOW TO RETURN YOUR ORDER

All unworn purchases* can be returned within 14 days of receiving your order.

Log into you client account here and request a return!

Once the return is accepted, customers are responsible for arranging and covering the cost of the return shipment.

Please send your return to:

THE WARDROBE
Driehoeksplein 8
8300 Knokke-Heist
Belgium

We recommend using a trackable shipping method and keeping your proof of postage until your return has been processed. We cannot be held responsible for return parcels that are lost in transit.

*Note: the item must be unworn, in the same condition as you received it and it must be in the original packaging.

*Gift vouchers are non-refundable.

Once we have received and inspected your return, we will process your refund. 

Before getting a refund, the items will go through a full quality check. There will be checked if the products are used, the tags are original and if the product is unworn/undamaged. Products that are not getting through this test will not be accepted and will be send back at your own expense.

Please note that the original shipping costs are not refunded.

CANCELLATIONS
Orders can be cancelled within 24 hours after placing the order, provided the order has not yet been processed or shipped.

After this period, we may no longer be able to cancel your order. Once your order has been shipped, you can return it according to our standard return policy.

FAULTY OR INCORRECT ITEMS
If you have received a faulty, damaged or incorrect item, please contact us before returning your order so we can assist you.

If the item is marked as a gift at the time of purchase and shipped directly to you, you will receive a gift credit for the value of your return. Once the returned item has been received, a gift certificate will be emailed to you.

If the item was not marked as a gift at the time of purchase, or if the giver sent the order to himself to give it to you later, we will send the giver a refund and he will find out what your return is.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at backoffice@amandine-official.com or by mail using the details provided below:

AMANDINE, Bredastraat 114, 2060 Antwerpen (BE)

VAT number: BE1021869561

Registration number: 1021869561

Trade name: AMANDINE

Address: Bredastraat 114, 2060 Antwerpen (BE)